SMS. (Centeline) Banking

Facility that enables mobile phone users who are account holders with Centenary Bank access to their account information by use of their mobile phone hand sets.

Basic Requirements:

• Savings or Current Account with the bank.
• Possession of a mobile phone hand set.
• Personal Identification Number (PIN).
• MTN and Zain customers. Other service providers to be brought on board soon.

Benefits:

• Time saving, cost saving and available 24 hours.
• Convenient in accessing account within the mobile phone network coverage.
• Hassle free and no queues.
• Free Personal Identification Number (PIN).
• Purchase of airtime.

Contact Information

Operations Division, Electronic Banking Unit

Direct Tel. No: 0414-506007/8(E-Banking staff).

General Line: 0414-251276/7 Ext. 128

Or Business Technology (Information Technology) Department

Direct Line: 0414-340021(I.T. staff)

User Guide

"On your phone, go to messages, create message..."

1 To check your account balance

Step 1

Type BAL*AcctCode*pin

Step 2

Then send to code 7000

Message will display your current and available balance.

Note:

BAL = balance

AcctCode = type of account e.g

CA for current and SA for savings plus last 2 digits of the account number.

AcctCode can ONLY be given at any Centenary Bank branch

Example;

If account is 3720000126 (savings) and pin 543211

Type BAL*sa26*543211 and send to 7000

2 To view your account mini-statement

Step 1

Type STM*AcctCode*pin

Step 2

Then send to code 7000

Message will display last 3 account transactions.

Note:

STM = statement

Example;

If account is 3720000126 (savings) and pin is 543211

Type STM*sa26*543211 and send to 7000

3 To check un-cleared items (Mini)

Step 1

Type UNC*AcctCode*pin

Step 2

Then send to code 7000

Phone message will display recent un-cleared items.

Note:

UNC = uncleared…

Example;

If account is 3720000126 (savings) and pin is 543211

Type UNC *sa26*543211 and send to 7000

4 To check status of cheques

Step 1

Type CKS*AcctCode*ChkNo*pin

Step 2

Then send to code 7000

Phone message will display status of cheque number specified.

Note:

CKS = cheque status

CHKNo = cheque number

Example;

If account is 3720000126 (savings), Cheque no. is 334 and pin is 543211

Type CKS *sa26*334*543211 and send to 7000

5 To purchase Mobile Phone airtime

Step 1

Type MOB*AcctCode*service provider*airtime value*pin

Step 2

Then send to code 7000

You will receive airtime serial code and airtime recharge code code.

Step 3

Use the airtime recharge code to load airtime on your mobile as usual.

Note:

MOB = mobile

Service provider = MTN or any other linked to the service.

CA for current and SA for savings plus last 2 digits of the account number.

AcctCode can ONLY be given at any Centenary Bank branch

Example;

If account is 3720000126, airtime value required is sh. 5,000/=, service provider is MTN and pin is 543211

Type MOB *sa26*MTN*5000*543211 and send to 7000

6 To view previous Airtime Access Codes

i.e. in case details for airtime purchased are deleted in error,

Step 1

Type MRI*pin

Step 2

Then send to code 7000

You will receive serial code and airtime recharge code for last airtime purchased.

Step 3

Use airtime recharge code to load airtime on your mobile as usual.

Example;

If account is 3720000126, and pin is 543211

Type MRI *543211 and send to 7000

7 To change PIN/Password

It is important that the default password received is changed to a confidential personalized password.

Step 1

Type PIN*New PIN* New pin to confirm*Old PIN

Step 2

Then send to code 7000

You will receive new PIN/Password.

Example;

If account is 3720000126, New Pin is dos and Old Pin is 543211

Type PIN*dos*dos*543211 and send to 7000.