Agent Banking service
This is a complementary and convenient delivery channel for fostering financial inclusion. The Bank contracts trustworthy CenteAgents where customers transact and enjoy banking services right in their neighbourhood.
- Withdrawing money and making cash deposits
- Collecting documents for account opening and loans
- Transferring funds between bank accounts
- Bill payments
- Balance inquiry
- Getting mini statements
- Money transfer using mobile money
- School fees payment
- Airtime top up
- Saves you money by reducing transport costs to travel to the Bank because it is now closer to you
- One can share any feedback with the bank through the CenteAgent
- There is no need to move around with big sums of money. One can deposit onto their account at a CenteAgent.
- Provides opportunity for some customers to make money as CenteAgents