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Agent Banking service

This is a complementary and convenient delivery channel for fostering financial inclusion. The Bank contracts trustworthy CenteAgents where customers transact and enjoy banking services right in their neighbourhood.

Product Features

  • Withdrawing money and making cash deposits
  • Collecting documents for account opening and loans
  • Transferring funds between bank accounts
  • Bill payments
  • Balance inquiry
  • Getting mini statements
  • Money transfer using mobile money
  • School fees payment
  • Airtime top up


  • Saves you money by reducing transport costs to travel to the Bank because it is now closer to you
  • One can share any feedback with the bank through the CenteAgent
  • There is no need to move around with big sums of money. One can deposit onto their account at a CenteAgent.
  • Provides opportunity for some customers to make money as CenteAgents